The information provided on this website is for general information, educational, and wellness purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.

All content, descriptions, and products offered on this website are shared in good faith and are based on traditional use, cultural practices, and general wellness principles.

 

Not Medical Advice

Nothing on this website constitutes medical, health, or therapeutic advice.

Our products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease or medical condition, as defined by the Medicines and Related Substances Act and regulated by the South African Health Products Regulatory Authority (SAHPRA).

Always consult a qualified medical practitioner, pharmacist, or healthcare professional regarding any medical condition, symptoms, or concerns.

You should never disregard professional medical advice or delay seeking medical treatment because of information found on this website.

 

Individual Results May Vary

Natural and botanical products may affect individuals differently. We make no representations, guarantees, or warranties, express or implied, regarding specific outcomes, benefits, or results from the use of any product or information provided on this website.

 

Traditional and Cultural Use

Any references to traditional, ancestral, cultural, or historical uses of plants or natural substances are provided for informational and educational purposes only.

Such references do not constitute medical claims and should not be interpreted as evidence of clinical efficacy or regulatory approval.

 

Product Use and Consumer Responsibility

By purchasing or using any product sold through this website, you acknowledge and agree that:

• You are using the product voluntarily and at your own discretion
• You have read and understood all provided product information, instructions, and warnings
• You assume responsibility for the appropriate and safe use of the product

If any irritation, discomfort, or adverse reaction occurs, discontinue use immediately.

 

Safety Information

Our products may not be suitable for all individuals.

You should consult a qualified healthcare professional before using any product if you:

• Are pregnant or breastfeeding
• Have a known medical condition
• Are taking prescription or chronic medication
• Have known sensitivities or allergies

Keep all products out of reach of children.

 

External Links

This website may contain links to third-party websites for additional information. We do not control, endorse, or take responsibility for the content, accuracy, or privacy practices of any external sites.

 

Limitation of Liability

To the fullest extent permitted under South African law, including the Consumer Protection Act, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• The use or inability to use this website
• Reliance on information provided on this website
• The purchase, use, or misuse of any product sold through this website

All use of this website and its products is undertaken entirely at the user’s own risk.

 

Regulatory Statement

Unless expressly stated otherwise, our products have not been evaluated or approved by SAHPRA or any other medical or pharmaceutical regulatory authority.

 

Contact Information

If you have any questions regarding this disclaimer or require further information about our products, please contact us before purchasing or use.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce by Automattic to power our online store–you can read more about how Automattic uses your Personal Information here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

PROMOTIONS AND SALES

Please take note that sale items do not qualify for other promotions that are running at the same time period.

DISCOUNT CODES

Customers won’t be able to enter a code if another discount is already applied at checkout.
Discount codes do not apply to items that are on sale.

MODIFICATIONS TO PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the product (or any part or content thereof) without notice at any time.